Your best Solutions Engineer already knows what to show, what to skip, and why it lands. Opptics captures that judgment inside the real application — so a rep learns it where they’ll use it, not in a course that goes stale on the next release.
These KPIs show manual work eliminated — the number Priya’s leadership will ask about.
Why it matters
Ops-led buyers don’t fund what they can’t see.
MR
Don’t lead here for ops buyers — run log first.
How it works
Three moves, and none of them is writing a course
01
An SE records the path
They open your product, click the moments that matter, and write down why each one earns its place. Fifteen minutes, in the real application, no screenshots to retake next quarter.
02
Reps learn it hands-on
The guide runs beside the product, one moment at a time, and asks the rep to put the value in their own words before it counts as done.
03
The team keeps it alive
Questions and field notes stick to the exact screen they’re about. Every question a rep asks becomes a gap the guide’s author can close.
Why not a course
The knowledge you need was never written down
Docs store product facts. Recordings store examples. An LMS structures a curriculum. Slack carries the conversation. None of them attaches expert judgment to the product surface where a rep has to apply it — what to show this buyer, what to leave out, what to say when they push back. That judgment has only ever moved by shadowing, which is why ramp takes two quarters.
Opptics is the first place that knowledge has somewhere to live.
Where product facts liveDocs, LMS, Academy
Where recordings liveGong, Loom, Drive
Where questions goSlack, then nowhere
Where demo judgment livesOpptics
Pulseflow — the product you sell
Automation health7d · 30d
Active workflows
3
3
Runs this week
502
MRMarco Reyes · SEOpptics
Don’t open here for ops-led buyers — go to the run log first. The KPIs read as marketing until they’ve seen a real execution.
Accepted answer· 3 replies · 4 helpful1 link
Team Notes
The answer, standing on the screen that prompts the question
A guide is one person’s path. Team Notes is everything the path didn’t anticipate — the caveat, the objection that keeps coming up, the Gong clip where someone handled it well. Notes attach to a page or to one exact control, and they stay attached when the code changes.
Asked where it occurs to youA rep hits the screen, sees a marker, and gets the answer without opening Slack or waiting a day.
Answered once, keptAccepted answers and up to five labeled links mean the good reply outlives the thread it was written in.
It tells you what the guide is missingRepeated questions on one screen are the clearest signal an author gets about where the teaching is thin.
Where the work happens
A panel beside the product, not another tab to remember
Guides play in the browser extension, next to the screen they describe. Notes from teammates sit on the exact control they’re about. Nothing is duplicated into a sandbox, and nothing needs maintaining when the UI moves — Opptics tells the author which targets broke.